Casper, Wyoming (January 20, 2021) – City of Casper officials announced the launch of
Casper 311 today. “This is an online and
mobile app for citizens to submit reports of potholes, streetlight outages, and
damaged street signs,” explained Streets and Traffic Manager Shad Rodgers. “It is another tool for citizens to use to
request services from us. For many years,
we have responded to phone calls, emails, and website reports. Citizens can still use these methods to
contact us.” Streets crews are typically
able to respond to reports and requests for services in 72 hours.
New features on Casper 311 include:
·
Uploading pictures of an issue with the
initial report
·
Allowing users to track the progress of
their requests
·
Notifying
users when the request is created and work complete
·
Showing all open request with a mapping
interface
Casper 311 is available for both
Android and Apple devices by downloading the MyCivic311 app and selecting the
City of Casper. It is also accessible on
the City of Casper’s website, www.casperwy.gov. More report and service requests for other
City services through Casper 311 will be available in the coming months.
