City of Casper Water Utility

                             Customer Care is our #1 Priority!

 

The City of Casper bills for water, sewer, and sanitation services. For questions concerning your City of Casper bill, feel free to email us at FinanceCustomerService@casperwy.gov
or call 307-235-8400.


PAYMENT LOCATIONS


You are welcome to mail your payment to:
City of Casper
P.O. BOX 11000
Casper, Wyoming 82602-3900

or visit one of the following locations:

  • Drop Box located at City Hall - 200 N. David (SW corner of building), if payment is late - please come inside City Hall to Finance Customer Service for assistance.
  • Finance Customer Service at City Hall 200 N. David, Room 105.
    • Hours:  7:30 a.m. to 6:00 p.m.

 

Payment Programs

 There are several programs available to provide citizens more convenience in making utility payments.

OPTION A: EASYPAY

ACH Direct Withdrawal from Customer's personal bank account

Consider having your monthly utility payment automatically withdrawn from your checking or savings account on a recurring basis.

  • No checks to write.
  • No due dates to remember.
  • No remittance to mail.
  • Extend vacations without worry of paying utility bill late.
  • No waiting in line to pay.

Click here to - Enroll in EasyPay Now


EasyPay Enrollment Steps

 

  1. Click the Authorization Form button directly above.
  2. Print out the form Fill out the form with the appropriate information.
  3. Attach a voided check from the account you wish to have funds withdrawn.
  4. Return the completed Authorization Form AND Voided Check to the Utility Billing Office in City Hall.

OPTION B: PAY ONLINE

OPTION C: PAY BY PHONE

Check your balance for FREE by calling 1-855-303-2419. Make a payment by phone for $1.50 additional charge. Please have your account number handy.